Thursday, July 5, 2007

Types Of Customers

After working as sales girls for weeks...i meet a few types of customers...

1. Nice and Friendly
- Ang Mo with rich wallet...everytime i see an ang mo come in, my mouth will automatically show up a very very friendly smile cause i know they will never nego and question the products.
They will just request for the product, see it and PAY the EXACT amount...EXACT o...no discount no nothing...direct CASH~~^^

2. Nice but "Kiam Siap"
- This type of customer they will "die die" ask for discount, in a nice way, so we also nice nice ask our lady bos if can give discount lo...so...end up, i cannot earn any commision... T.T

3. Stingy, penny-pinching and Rude
- They always come in loud saying "Aiya, who who intro me here one, u ask ur bos la...sure give discount de, i am who who who ok!". ><" who are you? i donno you ok!!!!

4. Weird
- Now this type of customer, u explain one thing to him/her, they always get the wrong idea. And they don even know what they wan, but act as if they know everything.
Example: A wifi laptop,
He ask: "i buy this to online ok! now u saying i cannot on?"
We ans: "No! It's wifi, u need to go register for streamyx at home or go places with wifi service." He: "What now you tell me that i cannot on?"
We: "No sir, it just that....."
Everyone in the shop donno how to explain.......
Mostly happen for middle age MAN customer!!! for crying out loud, kids at home, please teach ur parents, uncles, aunties and grandparents about I.T knowledge before letting them to go to shop to buy anything ok.

1 comment:

Annie said...

I like the way you talk to customer. I'm sure tat customer also like you. +U+U+U